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Wix Integration

Wix Integration

Step 1: Set Up Your Nexvio.ai Chatbot

To integrate your Nexvio.ai chatbot into your Wix website, begin by logging into your Nexvio.ai account. If you haven’t already created an account, you can sign up for a free account. After signing in, you can configure your bot within the Nexvio.ai platform by uploading relevant data sources, such as FAQs, website content, or product information, which the bot can use to build its knowledge base.

Step 2: Generate and Copy Your Nexvio.ai Chatbot Embed Code

  1. Every chatbot you create on Nexvio.ai has a unique embed code you can use to embed it on your website. Once you’ve set up your chatbot on Nexvio.ai, navigate to your Dashboard page, and select the specific bot you wish to integrate with your Wix website.

  2. Clicking on the bot should take you to the bot’s playground page. From there, proceed to the Connect tab.

  3. Up next, a new page should come up, click on Copy Script to copy the code snippet.

Step 3: Add the Code to Your Wix Site

  1. Log in to your Wix account and open your website in the Editor.

  2. Click on the Settings button (gear icon) in the left sidebar.

  3. Select Custom Code from the menu.

  4. Click on the + Add Custom Code button.

  5. In the dialog that appears:

    • Enter a name for your code (e.g., “Nexvio.ai Chatbot”)
    • Paste the Nexvio.ai embed code into the code box
    • Set “Place Code In” to Body - end
    • Ensure “Add to all pages” is checked if you want the chatbot on every page
    • For “Loading” options, select “Code loads on site immediately”

  6. Click Apply to save your changes.

Step 4: Publish Your Wix Site

  1. Click the Publish button in the top-right corner of the Wix editor.

  2. After publishing, visit your live Wix website.

  3. You should see the Nexvio.ai chat bubble in the bottom corner of your website.

  4. Click on the chat bubble to test the functionality of your chatbot.

Step 5: Customize Your Chatbot (Optional)

  1. Return to your Nexvio.ai dashboard.

  2. Navigate to your bot’s settings by clicking on the bot and then the Settings tab.

  3. Click on Chat Interface in the left sidebar.

  4. Here you can customize the appearance of your chatbot to match your Wix site’s branding:

    • Change the color scheme
    • Adjust the chat bubble icon
    • Customize welcome messages
    • Set up bot behavior

  5. Save your changes and check your Wix site again to see the updated appearance.

Troubleshooting

  • Chatbot Not Appearing: Make sure you’ve published your site after adding the code. Changes won’t appear until the site is published.
  • Loading Issues: If the chatbot doesn’t load properly, try changing the loading option to “Code loads after the page loads”.
  • Conflicts with Other Scripts: If you have multiple custom scripts on your Wix site, ensure they don’t conflict with the Nexvio.ai script.

Congratulations, your Nexvio.ai chatbot is now live on your Wix website!

Note: Wix may occasionally update its interface or the process for adding custom code. If you encounter any differences from these instructions, refer to the Wix Help Center for the most up-to-date guidance on adding custom code to your site.